The skills clinical training skips.
The meeting where nobody pushed back. The moment the pressure spiked and everyone was short with each other. The conversation you have rehearsed in the shower. Typical CPD covers the clinical.
We cover the rest, one human skill at a time, across three free webinars in November.
45 minutes each. Open to all health professionals. No prerequisites.
Three sessions. One human skill each.
Every session is standalone: a scene you will recognise, a private self-audit, and one tool to use before the week is out.
Thursday 19 November 2026 · 12:00pm AEDT (Sydney)
Healthy Conflict
A quiet team isn’t a healthy team. Nor is a team in constant conflict.
Look honestly at how your team functions across a number of everyday interactions, from handovers to feedback conversations, and see where you really sit.
You leave with your team’s conflict score, what it costs each week, and the first steps to shift it.
Register FreeTuesday 24 November 2026 · 9:00am AEDT (Sydney)
The Response Under Pressure
Your body picks your response before you do.
Under pressure, the gap between stimulus and response narrows, and most of us default to react or resist exactly when it matters most. Map your default across three real moments from your last month, then find the physical cue that fires before you notice.
You leave with your stress signature: the early-warning signal that buys the gap back.
Register FreeMonday 30 November 2026 · 3:00pm AEDT (Sydney)
The Conversations We Avoid
You’ve rehearsed it in the shower. Or you’re hoping it just goes away.
There is a conversation you have drafted and deleted three times. Your brain treats it as a physical threat, which is why you avoid it. Learn the preparation structure, from intent to reading the other person, and draft an opening that actually lands.
You leave with a written opening for your real conversation, ready when you are.
Register FreeWhat happens in the room.
Applied, not informational. You do not leave with notes to file. You leave with your own evidence.
We open with a moment every health professional recognises from their own week. Not a hypothetical. Yours.
A private, structured self-audit. You map yourself or your team, honestly and anonymously. Nothing is shared that you don’t choose to share.
We isolate one early-warning signal or tool you can use immediately, this week, with the people you actually work with.
One application task to close. The session follows you back to work instead of dying in your notes.
Claim one CPD hour, cleanly.
Each session is 45 minutes live, plus a 15-minute guided reflection we send you afterwards. Together: one hour of CPD you can self-record with your CPD home, board register or college diary.
Attend live
Every attendee is issued a certificate of completion with the session’s learning outcomes, date and duration.
Complete the reflection
We send a 15-minute guided reflection sheet. It turns what you noticed into the reflective record most CPD homes ask for.
Self-record
Enter the activity in your CPD home, board register or college diary. The certificate and reflection are your documentation.
Peak Flow Institute is not an accredited CPD provider. These sessions are self-recorded activities, assessed against your own board or college criteria. If you are unsure whether a session fits your plan, check with your CPD home, or call or email us anytime.
Who facilitates
Critter Gilpin has spent twenty years delivering human-centred performance work with some of the most innovative companies in the world, from Google and Qantas to lululemon. Peak Flow Institute brings that work to the profession that needs it most. We keep it a small, senior team on purpose, and you can call or email us anytime.
Questions, answered.
Do I need to attend all three?
No. Each session stands alone with no prerequisites. Come to one, or come to all three.
Is it really free?
Yes. This is our first free public program, and we would rather you experience how we facilitate than read about it.
What if I can’t make it live?
Register anyway and we will send you the recording. Certificates of completion are issued for live attendance.
Who is it for?
All health professionals, clinical and non-clinical. If you work with humans, under pressure, this is your material.
Save your seat.
Your certificate of completion is issued in your name, and your college or board determines how the hour is recorded. So we ask for the details any CPD provider would, you choose your sessions, and we take care of the rest: Zoom link, reflection sheet and certificate.
Prefer email? info@peakflowinstitute.com